Author: Marcelo Bursztein

27 Aug

Quantity or quality of participation? You don’t have to choose.

Marcelo Bursztein Public engagement, Usability, User experience 0 Comments

What should you do? Require that users register to participate or allow anonymous submissions? That is the question. In traditional online community applications, systems ask users to log in or register upfront in order to participate. As we’ve seen, asking users to register before they interact, deters some users from participating. So you end up with fewer submissions. But you don’t have to go all the way to allowing anonymous submissions. There’s a better way to do this.

06 May

Ongoing community engagement fosters trust and support for change

Marcelo Bursztein Online engagement, Open dialogue, Public engagement, Transportation Tags: , , 0 Comments

As more and more people have access to the Internet, the connected city of the future will unequivocally incorporate citizens’ input in everyday decisions. Therefore, organizations must encourage, promote, support and participate in active dialogue with the communities they serve.

05 Apr

Online civic engagement and the digital divide

Marcelo Bursztein Accessibility, Blog, Digital Divide, Online engagement, Public engagement Tags: , , 2 Comments

Governments are increasingly keen and open to listening to citizens through consultations and online civic engagement. A small set of data points by the Pew Research Center reminds us that while we are keen to include, the digital divide is still pretty much alive.

14 Mar

Digital Content Producer

Marcelo Bursztein Careers Tags:

We are looking for Digital Content Producers to help us create and publish content on our clients’ websites. Freelancers are welcome to apply.

You will be using Content Management Systems (Drupal, WordPress) to create, edit and style content for the web. You will also help the web development team test and document website features and functionality.

The ideal candidate has:

  • Experience using Drupal and/or WordPress to publish content
  • Experience with inline HTML/CSS to style content
  • Knowledge of WCAG and usability best practices concerning web content
  • Knowledge of Photoshop or similar programs to crop, resize, retouch and compress images for web publishing
  • A university or college degree in a related field

The following skills will be considered important additional assets:

  • Bilingual English and French
  • A background in Web or Graphic Design
  • Video editing skills (video for the web and social media)
  • Knowledge of user interface design and user experience principles

Interested candidates should submit a resume, portfolio and/or link to their work to [email protected]