06 May

Ongoing community engagement fosters trust and support for change

Marcelo Bursztein Online engagement, Open dialogue, Public engagement, Transportation Tags: , , 0 Comments

As more and more people have access to the Internet, the connected city of the future will unequivocally incorporate citizens’ input in everyday decisions. Therefore, organizations must encourage, promote, support and participate in active dialogue with the communities they serve.

05 Apr

Online civic engagement and the digital divide

Marcelo Bursztein Accessibility, Blog, Digital Divide, Online engagement, Public engagement Tags: , , 2 Comments

Governments are increasingly keen and open to listening to citizens through consultations and online civic engagement. A small set of data points by the Pew Research Center reminds us that while we are keen to include, the digital divide is still pretty much alive.

26 May

Improving the reach of public engagement

Marcelo Bursztein Online engagement, Public engagement, Social media, Uncategorized 0 Comments

A recent IAP2 event got me thinking about why not more people participate in public engagement opportunities. One of the topics discussed was what could be done to get more people to participate in public engagement? The assumption was that even though some people do participate, more could be done to make engagements more inclusive.

06 Mar

Why you shouldn’t run a public consultation on Facebook

Marcelo Bursztein Privacy, Public engagement, Social media 0 Comments

The role of social media in the recent Brexit and US Presidential votes has seen some of the most popular networks criticized for contributing to the polarization of thinking.

Facebook, Twitter, Instagram and other platforms are designed to show users more of what they want to see. It is this capacity what makes them incredibly profitable advertising businesses. A capacity that is augmented with every like, comment, follow and share that is fed back into the system to continually enhance its targeting capability.